World Class ServicesIndore

The people who keep India's workplaces running.

Manpower outsourcing, payroll, security and integrated facility management — delivered directly by our own trained staff at more than 2,000 client sites in 200+ cities.

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20,000+
Employees deployed at client sites
200+
Customers across 16 sectors
2,000+
Client sites served
12M sq ft
Area managed every day
90%
Business from repeat customers

Built in Indore. Working across the country.

World Class Services Limited was founded in 2000 to become one of India's largest manpower outsourcing and integrated facility management companies.

Today we recruit, train, deploy and pay the people behind housekeeping, technical maintenance, security, front office and payroll for banks, retailers, telecom operators, hospitals, factories and government bodies. We don't subcontract — every service is run by our own teams, so clients get direct control over delivery and no hidden margins.

The Financial Times ranked WCSL among Asia-Pacific's High-Growth Companies in 2020 and 2021, and The Economic Times listed us among India's Growth Champions in 2020.

We're committed to the wellbeing of India's workforce, and to creating employment at scale.

Devendra Arora, Promoter & Managing Director

Client value creation

Customised solutions and long-term relationships that help clients run at their best.

Integrity

We say what we mean, and our actions follow.

Value for money

A business that benefits the people it employs and the society it serves.

One partner for the whole building

Take a single service, or bring everything under one contract with one point of accountability.

Integrated facility management

Soft services, hard services, security and office support planned and staffed together, with manpower, machines and janitorial supplies included.

  • Housekeeping & janitorial
  • Pantry services
  • Landscaping & horticulture
  • Front office & help desk
  • BMS operation
  • HVAC O&M
  • Electrical O&M
  • STP / WTP maintenance
  • Mailroom & visitor management
  • Vendor / AMC management
  • Transport & logistics support
  • Drinking water supply

Soft services

Daily cleaning by trained staff using modern equipment — dusting, mopping, washrooms and waste disposal — plus pest control, pantry and gardening. Specialised jobs include carpet and upholstery shampooing, glass and façade cleaning, floor buffing and water tank cleaning.

Hard services

Preventive and predictive building maintenance: AC and DG operators, electricians, carpenters, lift and genset operators, plumbing and full AMC coverage. Available as static deployment or on-call.

Security services

Corporate, township and event security, executive protection, and fire & safety — planned around the specific risks of each site.

Corporate services

Skilled and semi-skilled staff for office administration, front office, dispatch, production support and data entry.

Event management

Launches, conferences, trade events, award nights, road shows, and brand, retail and rural promotions.

Property leasing

Corporate property search, inspections, documentation and ongoing lease administration.

Payroll management

We run payroll, attendance and statutory compliance for the staff we deploy.

A technical team trusted with critical infrastructure

Our technical team reports to a technical head at the corporate office, with technical managers in Madhya Pradesh, Uttar Pradesh, Chhattisgarh, Mumbai, Delhi and Bangalore.

Thermographic site audits, M&E installations, UPS and DG maintenance are part of everyday work for us.

  • Power distribution systems O&M for MPEB, CHPDCL, DVVNL and MVVNL
  • Repairs and preventive maintenance across 270 Edelweiss offices nationwide
  • MSC site management for Bharti Airtel, Emerson and Telenor
  • Complete technical services — DG, HVAC, electrical, UPS and building installations — for Bharti Airtel and Telenor

Manpower outsourcing, from job profile to first shift

Unskilled, semi-skilled, skilled and highly skilled staff for retail, warehousing, supply chain, petrochemicals, healthcare, IT, hospitality, real estate, banking and engineering. We're registered with central and state labour authorities as a contractor of workmen.

  1. Understand the role

    We meet you to pin down the exact requirements of the job profile.

  2. Search our database

    We match candidates from our large, well-maintained pool of resumes.

  3. Screen

    Candidates are assessed on skills, behaviour and your other criteria.

  4. Complete formalities

    Recruitment procedures are finished on time, following protocol.

  5. Confirm fitness

    Every candidate is checked as medically fit for the job before deployment.

After deployment, we stay responsible

We manage payroll, attendance and disciplinary matters, and cover every employee under statutory compliance plus benefits suited to their role — medical insurance, personal accident insurance, relocation benefits and leave encashment.

Offices near your sites

Our branch network lets us deploy staff anywhere in the country at short notice, with local teams who know the region.

North

New DelhiA-151 & 152, Ground Floor, Street No. 9, Road No. 4, Mahipalpur, New Delhi 110037
Lucknow130, Sector-D, Vrindavan Yojna, Raebareli Road, Lucknow, UP 226002
ChandigarhPlot No. 235/1, Vill. Kaimbwala, Chandigarh UT 160001
Jaipur508 GF, G-2 Kanak, Vrindawan, Sirsi, Jaipur, Rajasthan

East & Central

Indore (Head office)380 Goyal Nagar, 2nd Floor, next to Bank of Baroda, Service Road, Bengali Square, Indore, MP 452016
BhopalCabin No. 16, Plot No. 59, Hindustan Chamber, Zone-II, Bhopal, MP
Kolkata5A, Lenin Sarani, 1st Floor, Kolkata 700013

West

Mumbai2, C-221, Kailash Esplanade, LBS Marg, opp. Shreyas Cinema, Ghatkopar West, Mumbai 400086
AhmedabadA-105, Mahavir Flat, Bhulabhai Park Society, IOC Road, Chandkheda, Ahmedabad 382424

South

SecunderabadFlat No. 102, Swathi Enclave, Gopal Nagar, Hanumanpet, Malkajgiri, Secunderabad 500047
Bangalore#14/A, 13th Cross, 6th Main, MSR Nagar, MSRIT Post, Bangalore 560054
AlleppeyKelamangalam Apartment, near Sahrudaya Hospital, Thathampally, Alleppey, Kerala 688013
Chennai149, Pillaiyar Kovil Street, Kattupakkam, Chennai 600056

Trained before they reach your site

Our training centres in Indore sit on a 4-acre campus with hands-on labs for the housekeeping and security verticals. Our trainers also travel to client locations for ongoing programmes.

  • Induction training
  • On-the-job training
  • Workplace safety
  • Fire fighting & first aid
  • Inventory maintenance
  • Personality development
  • Job-specific training
  • Security & facility equipment

Courses follow the National Skill Qualification Framework, and students receive certificates that count towards future employment.

NSDC

Affiliated with the National Skill Development Corporation.

DDU-GKY

Implementing partner for the Ministry of Rural Development's Deen Dayal Upadhyaya Grameen Kaushalya Yojana, with ₹400 crore earmarked for WCSL's training.

MAPCET

Partnered with the Madhya Pradesh Council of Employment & Training for training tribal youth.

Sector Skill Councils

Domestic Workers (DWSSC), Tourism & Hospitality (THSC), Management & Entrepreneurship (MEPSC) and Healthcare (HSSC).

Certified and compliant

We follow every statutory norm for contract labour, and our management systems are independently audited.

ISO 9001:2015Quality management
ISO 14001:2015Environmental management
ISO 45001:2018Occupational health & safety
ISO/IEC 27001Information security
SA 8000:2014Social accountability

Certified by UKCert. Current ISO 9001, 14001, 45001 and SA 8000 certificates are valid until June 2027.

SKOCH Order-of-Merit (Gold)

Recognised among India's top 200 MSMEs.

Government of India appreciation

From the GST department and the Service Tax department for timely filing and payment.

Excellence in Sustainable Business Practice

National Sustainability Conference, plus client awards for dedicated service.

Who we work with

A selection of the organisations that rely on our people.

Banking, finance & insurance

Kotak Mahindra Bank, IDBI Bank, DBS, Edelweiss Tokio Life, PNB MetLife, Reliance General Insurance, ICICI Prudential AMC, Fullerton India, IndoStar, SK Finance

Retail & consumer

Walmart, DMart, Big Bazaar, Metro Cash & Carry, Shoppers Stop, Lifestyle, Pantaloons, Tanishq, Fabindia, bigbasket, Vishal Mega Mart, Easyday, Aditya Birla Fashion & Retail

Telecom & technology

Bharti Airtel, Vodafone, Telenor, Tata Communications, Tata Teleservices, Ericsson, Nokia Siemens Networks, American Tower, Emerson, Samsung, Mphasis, Tata Elxsi

Government & public sector

High Court of Madhya Pradesh, DRDO, EPFO, Income Tax Department, MP Paschim Kshetra Vidyut Vitaran, CSPDCL, Kanpur Electricity Supply Co., Avantika Gas, NHDC, Ujjain Municipal Corporation

Industry, logistics & media

GMR, Bharat Oman Refineries, Mercedes-Benz, APL Apollo, Greenply, CMA CGM, Dachser, Rivigo, DTDC, TV Today Network, ABP News, Radio Mirchi

Healthcare, education & real estate

Choithram Hospital, BMHRC, Choithram School, UNICEF, GIZ, Omaxe, Supertech, Sahara City Homes, Ansal Town, DB City, Umrao Mall

Tell us about your site

Share the location, headcount and services you need, and our team will prepare a proposal.

Email

salessupport@wcsl.co.in

Request a proposal

Corporate office, Indore

380 Goyal Nagar, Service Road, near Bank of Baroda, Bengali Square, Indore 452016, Madhya Pradesh

+91 731 426 8167
+91 99939 66111

Marketing office, New Delhi

A-151 & 152, Ground Floor, Street No. 9, Road No. 4, Mahipalpur, New Delhi 110037

+91 81306 44887